Refund Policy

Last updated: July 18, 2026

1. How Billing Works

DataBelta billing is manual: we agree on a plan with you and invoice you directly, and your access runs until an agreed paid-through date. There is no payment gateway in the product, no automatic charges, and we never collect or store payment card data.

2. Refund Requests

  • To request a refund, email info@databelta.com within 14 days of the charge in question.
  • Requests are reviewed case-by-case.
  • Approved refunds are returned via the original payment channel agreed with you.

3. Service Credits

In the event of an extended service outage, we may, at our discretion, grant a pro-rata service credit for the affected period.

4. Cancellations

If you cancel, your access continues until the paid-through date already invoiced. There are no automatic renewals; access simply ends on that date unless a new period is agreed.

5. Contact